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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Sales: Meet or exceed sales targets by identifying customer needs and presenting relevant products and services.
- Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
- Product Knowledge: Stay up-to-date on product features, benefits, and applications to effectively communicate with customers and make informed sales recommendations.
- Inventory Management: Maintain accurate inventory levels, processing sales transactions and restocking shelves as needed.
- Store Maintenance: Ensure the store is well-organized, clean, and visually appealing, adhering to company standards.
- Age: Must be at least 18 years old.
- Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
- Physical Demands: Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally.
- Availability: Must be willing to work all scheduled hours, including evenings and weekends.
- Driver's License: Possess a valid, unrestricted driver's license.
- Education: Have a high school diploma or equivalent.
- Experience: Have at least one year of experience in a delivery, retail, or customer service position.
- Product Knowledge: Have previous work experience selling paint and paint-related products.
