Customer Service Representative
5 hours ago
Job Summary:
Aurora Technologies is seeking a highly motivated and customer-focused individual to join our team as a Post Seller. As a Post Seller, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:
- Cash Handling: You will be responsible for accurately processing cash transactions and maintaining a high level of cash handling accuracy.
- Customer Service: You will provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Lottery and Postal Services: You will be responsible for managing the lottery acceptance point and providing postal and parcel services to our customers.
- Account Services: You will assist customers with account switching, opening, and closing services.
Requirements:
- Commercial Vocational Training or Experience: You will have completed commercial vocational training or have relevant professional experience, preferably in the retail sector.
- Customer Focus: You will possess a strong customer orientation and excellent communication skills, with the ability to work effectively in a team environment.
What We Offer:
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including opportunities for career growth and development.
- Collaborative Work Environment: You will be part of a dynamic and supportive team, working together to deliver exceptional customer service and drive business results.
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