DISH Customer Experience Specialist

4 days ago


Schenectady, New York, United States DISH Full time
Unlock a World of Opportunities as a DISH Customer Experience Specialist

We are seeking highly motivated and skilled individuals to join our team as a DISH Customer Experience Specialist. As a valued member of our organization, you will have the opportunity to deliver exceptional customer experiences and be part of a dynamic team that is shaping the future of connectivity.

About the Role

As a Field Technician, you will represent DISH in customers' homes daily, providing top-notch service and support to ensure their satisfaction. You will work closely with customers to understand their needs, provide personalized solutions, and build long-lasting relationships. Your expertise and excellent communication skills will make a significant difference in the lives of our customers.

Responsibilities

- Represent DISH in customers' homes daily, delivering exceptional customer experiences
- Provide personalized solutions to meet customers' needs, ensuring their satisfaction
- Build strong relationships with customers, understanding their concerns and preferences
- Collaborate with colleagues to resolve issues and improve processes

Requirements

- Aptitude to build rapport quickly, establishing trust with customers
- Ability to stand on high ladders (up to 40 feet) for extended periods, lift over 70 lbs at a time, and maintain individual weight limits
- Valid driver's license in the state of employment, meeting DISH's safety standards
- Willingness to travel, representing DISH in various locations

What We Offer

- Competitive hourly rate: $23.00/hour
- Comprehensive benefits package, including medical, dental, vision, life insurance, and more
- Paid training, paid time off, and holidays
- Opportunity to work overtime, enjoying flexible scheduling
- Tuition reimbursement, supporting your professional growth
- DISH-supplied van, tools, and uniforms, ensuring your success on the job

A Dynamic Work Environment

DISH offers a supportive and inclusive workplace, where every individual has the opportunity to succeed. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the lives of our customers. If you are a motivated and skilled individual who thrives in a fast-paced environment, we encourage you to apply.

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