Customer Experience Ambassador

2 days ago


Schenectady, New York, United States TTEC Full time

Company Overview

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TTEC is an award-winning company that brings humanity to business. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States says it all.

Salary

We offer a base wage starting at $18.92 per hour, plus performance bonus opportunities.

About the Role

As a Customer Service Representative working onsite in Malta, NY, you'll be part of a global team of curious lifelong learners guided by our company values.

Job Description

You'll answer incoming communications from customers, conduct research to provide answers for customers to resolve their issues, and work with products or services knowledge.

Required Skills and Qualifications

To succeed in this role, you'll need at least 1 year of customer service experience, a high school diploma or equivalent, computer experience, and the ability to recognize, apply, and explain product or service knowledge.

Benefits

We're supportive of your career and professional development, offering an inclusive culture and community-minded organization where giving back is encouraged. You can expect a healthy benefits package based on your position, including PTO, tuition reimbursement, health, and wellness incentives.



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