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Customer Experience Specialist

3 weeks ago

Schenectady, New York, United States Timothy Ochs - State Farm Agent Full time

Job Description

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  • We are seeking a talented individual to join our team as an Office Representative. This is a fantastic opportunity to embark on a career journey with a State Farm independent contractor agent, promoting their premier insurance and financial service products.

Responsibilities:

  1. Foster strong relationships with customers, ensuring their continued satisfaction through proactive follow-ups.
  2. Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  3. Contribute to business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

What You'll Get:

  • A competitive salary of $45,000 per year, plus commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Flexible hours to suit your lifestyle.
  • Growth potential and opportunities for advancement within our agency.

Requirements:

  • An interest in marketing products and services based on customer needs.
  • Excellent communication skills, both written and verbal.
  • A people-oriented approach, with a focus on building strong relationships.
  • Detail-oriented and proactive in problem-solving.
  • The ability to learn computer functions and work effectively in a team environment.