Information Developer III
2 weeks ago
Rocket Software is seeking a skilled Information Developer to join our global content team. As a key contributor, you will play a crucial role in creating high-quality content that supports customer needs and drives business success.
Key Responsibilities- Develop and maintain product content, including user guides, reference materials, and release notes
- Collaborate with product management, development, and customer support teams to ensure content accuracy and relevance
- Participate in product grooming, planning, and development meetings to stay informed about product roadmap and requirements
- Conduct user research and evaluate product interfaces to identify areas for improvement
- Work with an editor and/or content strategist to ensure content quality and consistency
- Develop blog posts, community articles, and white papers to contribute to customer success
- Bachelor's degree in Technical Communication, Journalism, English, or a related field
- 5+ years of experience working as an Information Developer
- Expertise in DITA and associated information development tools
- Comprehensive understanding of minimalism and structured authoring
- Understanding of software technologies and APIs
- Ability to quickly learn new tools and technologies
- Ability to think critically and propose content to address customer needs
- Self-motivated, detail-oriented team player with excellent time-management and organizational skills
- Fluent in spoken and written English
- Knowledge of and ability to work in a command line interface
- Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z
Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
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Clinical Assistant III
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