Orthopedic Scheduling Coordinator

2 weeks ago


Fort Walton Beach, Florida, United States Orthopaedic Associates (Fort Walton Beach) Full time
Job Summary

We are seeking a highly skilled and organized Orthopedic Scheduling Coordinator to join our team at Orthopaedic Associates (Fort Walton Beach). As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring seamless patient scheduling experiences.

Key Responsibilities
  • Answer and direct phone calls, responding to patient inquiries and concerns in a professional and courteous manner
  • Schedule, reschedule, and cancel patient appointments with accuracy and efficiency
  • Utilize scheduling software (Nextgen and Phoenix) to manage patient appointments and workflows
  • Transfer calls to the correct departments and sort faxes as needed
  • Work effectively with customers and colleagues to provide a positive and supportive environment
Requirements
  • High school diploma or equivalent required; 1 year of relevant experience in a medical office setting preferred
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks
  • Experience with Microsoft Office, including Outlook, Microsoft Teams, and Word
  • Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
Work Environment

This is a full-time position, Monday through Friday, 8am-5pm, in a clinic setting.



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