Senior Business Systems Analyst

4 hours ago

Inver Grove Heights, Minnesota, United States C4 Technical Services Full time
Job Title: Senior Business Systems Analyst

We are seeking a Senior Business Systems Analyst to join our IT Department. The ideal candidate will have excellent communication skills, both verbal and written, be detail-oriented, and able to work in a team environment and independently.

Key Responsibilities:
  • Leads projects of medium to high complexity, as part of a Sustainability product team in collaboration with the Product Delivery Manager and Product Manager
  • Responsible to achieve project objectives and completion on time, and in conformance with the Agile/Scrum framework
  • Guide business customers through business case development for new applications and functionality, including cost/benefit analysis and risk/impact analysis
  • Define and manage systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions
  • Analyzes business strategy and user needs, documents specifications, and translates business objectives into proper system requirement specifications
  • Creation and management of project user stories utilizing Azure DevOps
  • Manage and develop enhancements; take ownership of QA and acceptance testing of completed projects
  • Oversee support activities for assigned applications and assure secondary resources are defined, well-trained, and competent to support the application
  • Create or modify procedures to solve complex problems giving consideration to computer equipment capacity and limitations, operating time, and desired results
  • Minimize application support load by refining error management and moving initial triage to the Service Center
  • Understand industry issues and trends and present technical solutions that enhance the value of our customers' products and services
  • Ensure IT Methodology and best practices are adhered to
  • Collaborate with other business analysts, technical staff, and management
  • Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
  • Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
Basic Qualifications:
  • 5+ years of business systems analyst experience to include:
  • Defining and managing system scope and objectives for assigned projects
  • Gathering and preparing detailed user stories and process flow diagrams
  • Creating and modifying procedures to solve complex issues
  • 3+ years of experience working in an Agile/Scrum environment
  • Experience in change management, risk management, stakeholder engagement
  • Strong communication, project organization, and management skills
Preferred Qualifications:
  • Bachelor's Degree in Management Information Systems (MIS), Business Management, or related Business program
  • Project Management skills
  • Microsoft SharePoint and Visio, Azure DevOps, and SQL Server

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