Senior Business Systems Analyst

4 days ago

Inver Grove Heights, Minnesota, United States C4 Technical Services Full time
Job Title: Senior Business Systems Analyst

C4 Technical Services is seeking a highly skilled Senior Business Systems Analyst to join our IT Department. As a key member of our Sustainability Team, you will be responsible for leading projects of medium to high complexity, collaborating with the Product Delivery Manager and Product Manager.

Key Responsibilities:
  • Lead projects of medium to high complexity, as part of a Sustainability product team in collaboration with the Product Delivery Manager and Product Manager.
  • Responsible to achieve project objectives and completion on time, and in conformance with the Agile/Scrum framework.
  • Guide business customers through business case development for new applications and functionality, including cost / benefit analysis and risk / impact analysis.
  • Define and manage systems scope and objectives through front-end analysis and research, combined with an excellent understanding of business systems, industry requirements, and available IT solutions.
  • Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications.
  • Creation and management of project user stories utilizing Azure DevOps.
  • Manage and develop enhancements; take ownership of QA and acceptance testing of completed projects.
  • Oversee support activities for assigned applications and assure secondary resources are defined, well trained and competent to support the application.
  • Create or modify procedures to solve complex problems giving consideration to computer equipment capacity and limitations, operating time, and desired results.
  • Minimize application support load by refining error management and moving initial triage to the Service Center.
  • Understand industry issues and trends and present technical solutions that enhance the value of our customers' products and services.
  • Ensure IT Methodology and best practices are adhered to.
  • Collaborate with other business analysts, technical staff, and management.
  • Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations.
  • Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Basic Qualifications:
  • 5+ years of business systems analyst experience to include:
  • Defining and managing system scope and objectives for assigned projects.
  • Gathering and preparing detailed user stories and process flow diagrams.
  • Creating and modifying procedures to solve complex issues.
  • 3+ years of experience working in an Agile/Scrum environment.
  • Experience in change management, risk management, stakeholder engagement.
  • Strong communication, project organization and management skills.
Preferred Qualifications:
  • Bachelor's Degree in Management Information Systems (MIS), Business Management, or related Business program.
  • Project Management skills.
  • Microsoft SharePoint and Visio, Azure DevOps and SQL Server.

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