Training and Development Specialist

3 weeks ago


Pine Bluff, Arkansas, United States Saracen Casino Full time
Job Summary: The Training and Development Specialist position at Saracen Casino is responsible for creating and delivering new learning programs, enhancing existing ones, and providing exceptional customer service. This role will assist in developing and implementing training initiatives, including new hire orientation, leadership development, and guest service training. The ideal candidate will have a high school diploma or equivalent, prior training or teaching experience, and excellent communication skills.

Key Responsibilities:
  • Develop and implement training programs for new and existing employees.
  • Assist in delivering training sessions and workshops.
  • Monitor the effectiveness of training programs and make recommendations for improvement.
  • Provide exceptional customer service to guests and employees.
  • Collaborate with management and supervisors to identify training needs and develop solutions.

Requirements:
  • High school diploma or equivalent required.
  • Prior training or teaching experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical stamina to stand, walk, and move through all areas of the casino.

Safety and Compliance: Employees must comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the OSH Act.

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