Senior Fire Business Analyst

4 weeks ago

Ontario, United States City of Ontario, CA Full time
Job Title: Senior Fire Business Analyst

Job Summary:

The City of Ontario, CA is seeking a highly skilled Senior Fire Business Analyst to join our team. As a Senior Fire Business Analyst, you will be responsible for administering technology systems, software programs, and managing technical projects for the Fire Department.

Key Responsibilities:

  • Administer, maintain, and evaluate public safety technology systems, including mobile data computers, station alerting, and software systems.
  • Identify and analyze system issues, making recommendations and implementing preventative solutions.
  • Work with technology vendors and agency personnel to coordinate technical projects, communicate expectations, perform system testing, and coordinate deliverables/services.
  • Review and resolve inquiries and technical requests for public safety technology systems.
  • Attend user group meetings and relevant trainings/classes/workshops.
  • Conduct training and presentations for new systems and upgrades to staff and external customers.
  • Coordinate software and operating system maintenance on CAD workstations and servers.
  • Participate in system design specifications, including project scheduling and timelines.
  • May supervise the activities of staff, including employee selection, development, disciplinary action, and complaint resolution.
  • Manage performance of contractors and vendors by establishing and monitoring service level agreements and quality of service standards.

Requirements:

  • Bachelor's degree from an accredited four-year college or university with a major in Business Administration, Project Management, Information Systems, Computer Science, GIS, or a related field.
  • Three years of experience in the field of technology or software system support and analysis, or similar field in a multiplatform information systems environment, including one year of lead or supervisory experience.
  • Valid California Class C driver license and an acceptable driving record at the time of appointment and throughout employment.

Preferred Qualifications:

  • Experience within a public safety agency and with GIS is highly desirable.

How to Apply:

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using , you will be prompted to create a new user account, otherwise log in with your username and password.

Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position.

Please be sure to include your education information in the Education section of your application.

Please indicate your FULL years of experience related to the field of technology, software system support and analysis, or in a multiplatform information systems environment.

Please note that your additional experience may be substituted for the required education on a year for year basis.

Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process.

Emails from the City of Ontario will come from or . If you change your email address after submitting your application, please visit and update your profile.

For a list of benefits for AOME employees, please click here

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