ERP/EDI Business Analyst

2 days ago

Ontario, United States Tropicale Foods, LLC Full time

Position Overview:

We are seeking a highly skilled and motivated ERP/EDI Business Analyst to join our supply chain team. The ERP/EDI Business Analyst is responsible for providing technical support and troubleshooting assistance to end-users for desktop hardware, software, and peripherals. This role involves installing, configuring, and maintaining desktop systems and ensuring optimal performance and security.


Responsibilities:

1. System Maintenance and Upgrades:

  • Perform regular system maintenance tasks
  • Collaborate with internal teams to identify and resolve system issues, ensuring minimal disruption to supply chain operations.

2. User Support and Training:

  • Provide technical support to end-users, addressing system-related queries, issues, and concerns promptly and effectively.
  • Assist in training supply chain personnel on system functionalities, processes, and best practices.
  • Develop user guides, manuals, and training materials to facilitate system understanding and adoption.

3. Process Management and Optimization:

  • Collaborate with cross-functional teams to analyze and create business requirements, identifying areas for improvement and increased efficiency.
  • Apply process improvement methodologies to streamline workflows, eliminate waste, and enhance overall operational effectiveness.
  • Propose and implement process automation solutions to improve efficiency and reduce manual intervention.

4. System Enhancements and Testing:

  • Work closely with stakeholders to understand their system requirements and translate them into functional specifications.
  • Participate in system development projects, assisting with system design, testing, and implementation.
  • Conduct thorough testing of new system functionalities and enhancements to ensure their reliability and compatibility with existing infrastructure.

5. Data Analysis and Reporting:

  • Utilize data from the supply chain systems to conduct analysis and generate insights related to operational performance, cost efficiency, and customer satisfaction.
  • Work with key stake holders to develop and maintain reports and dashboards that provide visibility into key supply chain metrics, enabling data-driven decision-making.
  • Identify opportunities for data-driven improvements in supply chain processes and present recommendations to stakeholders.


General

  • Proves ability to solve problems creatively.
  • Participates in identifying, planning and executing financial/business process improvement initiatives.
  • Performs quantitative analysis of operational and financial data.
  • Performs ad hoc analysis for business partners and senior management as required.
  • Other duties as assigned.


Minimum Requirements:

  • Proven experience in system support or administration, preferably in a supply chain environment.
  • Strong knowledge of supply chain processes and systems.
  • Experience in analyzing and optimizing processes using process improvement methodologies.
  • Proficiency in troubleshooting and resolving system issues.
  • Excellent analytical and problem-solving skills, with the ability to quickly grasp complex concepts and propose effective solutions.
  • Familiarity with system integration methodologies, data mapping, and data exchange protocols (e.g., EDI, API).
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide user support.
  • Proficient with creating flow charts and documenting business processes.
  • Previous Deacom ERP experience preferred.


Education and/or Experience:

  • BA/BS in appropriate technical field
  • 5+ years of accounting or financial planning and analysis experience including use of standard costing
  • EDI setup, migration, and integration with 3PL’s and partners
  • Experience with SPS Commerce and EDICT

Joining our team as an ERP/EDI Business Analystwill provide you with the opportunity to contribute to the optimization of our operations through effective system maintenance, process management, and continuous improvement initiatives. If you are a dedicated and proactive professional with a passion for driving operational excellence in the supply chain domain, we invite you to apply and become a valuable member of our organization.

Disclaimer:

This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required. The employee may be asked to perform other duties as required.

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