Brand Protection Specialist

4 days ago

Harlingen, Texas, United States Ecolab Full time

About Ecolab

Ecolab is a leading provider of solutions and services for the hospitality industry, dedicated to helping its clients maintain the highest standards of brand protection and guest experience.

Job Summary

We are seeking a highly skilled Brand Protection Advisor to join our EcoSure division, an industry leader in brand protection programs. As a Brand Protection Advisor, you will be responsible for providing best-in-class, comprehensive on-site visits and teaching and coaching to help our clients maintain the highest standards.

Key Responsibilities

  • Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests.
  • Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents.
  • Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership.
  • Partner with other EcoSure and Ecolab teams to solve client challenges.
  • Complete a budgeted number of visits each week, delivering an exceptional client experience.
  • Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions.
  • Support the growth initiatives of our company and our clients.

Requirements

  • High school diploma and 2 years of hospitality industry-related experience.
  • Position requires a current and valid Driver's License.
  • No Immigration Sponsorship available.

Preferred Qualifications

  • Bachelor's degree in culinary, hospitality or business field.
  • Multilingual (Spanish & French preferred).
  • High-level customer service and advanced consultative skills.
  • Ability to work well under pressure, juggle tasks and work efficiently against deadlines.
  • Strong planning and organizational skills and high attention to detail.
  • Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills.

About the Role

This is a unique opportunity to join a leading company in the hospitality industry and make a real impact on the lives of our clients and their guests. As a Brand Protection Advisor, you will have the chance to work with a talented team of professionals who are passionate about delivering exceptional results and making a difference in the world.

What We Offer

  • A comprehensive benefits package, including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more.
  • A paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training.
  • A company-paid vehicle for business and personal use, where applicable.
  • The opportunity to work in a dynamic and fast-paced environment with a talented team of professionals.
  • The support of an organization that values diversity and inclusion and is committed to creating a workplace where every associate can grow and achieve their best.

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