Event Coordinator

3 weeks ago

Phoenix, Arizona, United States Monstera Talent Ltd Full time
Job Overview

Monstera Talent Ltd is seeking a highly motivated and enthusiastic Event Assistant to join their team in Phoenix, AZ. As an Event Assistant, you will play a key role in the success of promotional events, brand awareness kiosks, and other face-to-face marketing activities throughout the area.

About the Role:

The Event Assistant will be responsible for managing customer interactions at various promotional events. This includes setting up event spaces, engaging with attendees, and ensuring a welcoming and professional atmosphere.

Key Responsibilities:

  • Customer Engagement:
    • Provide exceptional service by greeting and assisting event attendees as they approach the promotional stands.
    • Engage with customers to promote products, offer tailored recommendations, and answer questions.
    • Facilitate a smooth and enjoyable experience for all attendees, ensuring customer satisfaction from start to finish.
  • Event Setup and Presentation:
    • Assist with setting up event spaces, including arranging promotional stands, displays, and branded materials.
    • Maintain a clean, organized, and visually appealing event area.
    • Stay informed about products and promotions to provide accurate information and enhance the customer experience.
  • Team Collaboration:
    • Work closely with team members to achieve individual and team goals for each event.
    • Participate in team meetings and training sessions to stay updated on event protocols and promotional strategies.
    • Provide feedback and suggestions to improve event operations and enhance attendee satisfaction.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with attendees and colleagues.
  • Strong customer service orientation, with a focus on engaging attendees and exceeding their expectations.
  • Ability to multitask and handle a variety of responsibilities in a fast-paced event setting.
  • A proactive and positive attitude, with a passion for event coordination and customer interaction.
  • Previous experience in face-to-face roles such as events, promotions, or customer service is preferred.

Monstera Talent Ltd is an equal opportunities employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a dynamic team environment, please submit your application, including your resume and a brief cover letter, to the HR team. We look forward to reviewing your application and discussing this exciting opportunity further.

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