Customer Service Representative

3 days ago


Fayetteville, North Carolina, United States GSI, Inc Full time
About GSI, Inc.

GSI, Inc. is a leading telemarketing fundraising organization for progressive causes across the United States. We are trusted by the Democratic Party and numerous leading progressive organizations to provide the fuel for change.

Job Summary

We are seeking a highly motivated and passionate individual to join our team as a Customer Service Representative. As a representative, you will work directly with progressive donors, calling and convincing them to support progressive candidates and organizations.

Key Responsibilities
  • Make outbound calls to prospective donors to discuss their support for progressive causes
  • Develop and maintain relationships with donors to increase their level of engagement and support
  • Meet or exceed daily and weekly call targets
  • Provide exceptional customer service to donors, responding to their inquiries and concerns in a timely and professional manner
  • Work collaboratively with the fundraising team to achieve campaign goals
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1+ year of experience in telemarketing, sales, or customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet or exceed call targets
  • Reliable high-speed internet connection and a computer or laptop with a webcam
  • Windows 10/11 operating system
  • Headset with microphone
  • Dedicated workspace free from distractions
Benefits
  • $12 an hour plus bonuses
  • Bonuses are not commission-based, but top performers earn top dollars
  • Paid training
  • Benefits and paid time off
How to Apply

Apply today on our website or call Monday-Friday between 12:00pm-5:00pm to set up an interview.



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