Senior Program Manager

1 week ago


Myrtle Point, Oregon, United States BECU Full time
About the Role

We are seeking a highly skilled Senior Program Manager to lead our Member & Digital Experience (MDX) team. As a key member of our organization, you will be responsible for driving the success of our products and services through effective project management, process evaluation, and continuous improvement.

Key Responsibilities
  • Lead project teams to deliver process improvements and ensure successful project outcomes.
  • Collaborate with colleagues to develop and manage the strategic direction of MDX, aligning it with BECU's goals and objectives.
  • Implement best practices and establish metrics to track success, ensuring the effective rollout of standards, policies, and processes.
  • Communicate effectively with stakeholders, providing clear and timely information to ensure leadership and direction.
  • Partner with internal and external resources to design and implement programs that enhance employee and member advocacy.
  • Oversee vendor contracts to ensure BECU members receive cost-effective and high-quality services.
  • Foster open lines of communication with all Credit Union employees to support collaboration and achieve goals.
  • Drive continuous improvement, contributing to Credit Union objectives and maintaining compliance with federal and state regulations.
What You'll Gain
  • A collaborative and supportive work environment that encourages your professional growth.
  • Opportunities to work with innovative teams passionate about making a difference.
  • A role that directly impacts our community and enhances member experiences.
  • Competitive benefits that prioritize your well-being and work-life balance.
Qualifications

We are looking for a highly skilled and experienced Program Manager with a strong background in project management, leadership, and communication. The ideal candidate will have a Bachelor's degree in Business or a related field and at least 7 years of experience in Program Management or a similar functional area.

Desired qualifications include experience in the financial services industry, excellent verbal and written communication skills, and excellent project management, leadership, and negotiation skills.



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