Customer Experience Specialist

5 days ago


Chattanooga, Tennessee, United States J. Jill Full time

About This Role

J. Jill is a leading retailer of women's clothing and accessories, and we are looking for a talented Sales Associate to join our team. In this role, you will be responsible for delivering exceptional customer service and driving sales through effective communication and product knowledge.

Key Responsibilities:

  1. Greeting and Engaging Customers: Greet customers promptly and make eye contact to create a welcoming atmosphere; Re-engage customers who have been shopping for a while to ensure they find what they need.
  2. Building Customer Relationships: Build trust with customers by being approachable, knowledgeable, and friendly; Assist customers in finding the perfect outfit or accessory.
  3. Sales Floor Maintenance: Maintain a well-organized and visually appealing sales floor by replenishing stock, executing floor sets, and merchandising products effectively.
  4. Professional Development: Participate in ongoing training and development programs to enhance your skills and knowledge of our products and services.

Why Join Us?

At J. Jill, we offer a dynamic work environment, a competitive estimated salary range of $45,000 - $60,000 per year, and a comprehensive benefits package. If you are passionate about delivering exceptional customer service and driving sales, we encourage you to apply for this exciting opportunity.



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