Customer Experience Specialist

3 days ago


Chattanooga, Tennessee, United States Breeze Unlimited Full time

The estimated salary for this position is $45,000 - $60,000 per year.

About Us

Breeze Unlimited is a leading provider of staffing solutions in the healthcare industry. Our team is dedicated to delivering exceptional service to our clients and candidates.

Job Summary

We are seeking a Customer Service Representative to join our team at Akina Pharmacy. In this role, you will be responsible for providing exceptional customer service to patients, providers, and healthcare partners.

Key Responsibilities:
  • Manage high-volume inbound and outbound communications, including calls, emails, and live chat
  • Document patient and provider demographics
  • Resolve customer issues and requests
Requirements:
  • 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting
  • Strong communication skills, with the ability to handle high-volume communications professionally and empathetically
  • Detail-oriented and organized, with the ability to accurately document and manage detailed customer and patient information
Benefits:
  • Comprehensive medical, dental, and vision options
  • Paid time off (vacation and sick time)
  • Paid holidays (8 scheduled)
  • 401K dollar-for-dollar match up to 4%
  • Rewards and recognition program


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