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Administrative Assistant/Billing Clerk

1 month ago

Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full time
Job Summary

The Administrative Assistant/Billing Clerk plays a vital role in ensuring the smooth operation of our organization's administrative functions. This position is responsible for overseeing the day-to-day activities of a large and important organizational segment, ensuring that established policies are being followed.

Key Responsibilities
  • Oversee the departments' clerical functions and general office procedures, providing necessary assistance to staff as needed.
  • Maintain departmental records for miscellaneous correspondence, telephone conversations, and in-house communications.
  • Work closely with other departments concerning purchasing, personnel, payroll, and other administrative matters.
  • Perform miscellaneous administrative tasks, such as coordinating the use of office space, scheduling meetings, record-keeping, filing, and more.
  • Review and analyze the division's operations, developing suggestions for improvement.
  • Handle administrative paperwork as needed.
  • Assess monthly parent fees and fees collected, log weekly parent fee charges and payments, follow-up with parents regarding payments, and provide Program Director with pertinent information for monthly reports.
  • Assist families with filling out applications for enrollment.
  • Assist clients with correspondence needs.
  • Ensure all important communications are translated for non-English speaking parents.
  • Ensure the Parent Committee has all necessary information, bylaws, agendas, minutes, space, and funds to properly function at meetings, and that staff have worked to encourage and support members in attending meetings.
Requirements
  • Demonstrated knowledge of and sensitivity to the educational and socioeconomic needs of the children and families served.
  • Excellent written and verbal communication, as well as interpersonal skills.
  • Ability to handle sensitive family situations in a non-threatening and professional manner.
  • Keyboarding skills, computer literacy, and familiarity with various applications, such as database, word processing, email, and internet.
  • Knowledge of neighborhoods served by programs and city-wide services relevant to the programs population.
  • Proven ability to keep accurate written records and documentation.
  • Ability to work with culturally and ethnically diverse low-income populations.
  • Possess bilingual ability, translating as needed.
  • Must be able to work independently without intensive supervision.
  • Must be able to balance and prioritize workload and have strong time management skills.
About Action for Boston Community Development, Inc.

Action for Boston Community Development, Inc. (ABCD) is a nonprofit human services organization that provides tools and resources to low-income residents in the Greater Boston region, helping them transition from poverty to stability and success.