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Front Desk Associate
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Front Desk Associate
2 months ago
Exceptional Healthcare Inc. is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for patients and visitors, this role requires excellent communication and customer service skills.
Key Responsibilities- Patient Interaction: Greet patients and visitors in a friendly and professional manner, providing exceptional customer service and ensuring a positive experience.
- Registration and Scheduling: Register patients in a timely and accurate manner, verifying demographic and insurance information, and scheduling appointments as needed.
- Communication and Coordination: Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination and patient satisfaction.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Team Collaboration: Work collaboratively with the healthcare team to ensure efficient and effective patient care.
- Education: High School Diploma or equivalent required.
- Experience: Previous experience in a healthcare setting, preferably in a front desk or patient registration role.
- Skills: Excellent communication and customer service skills, proficiency in computer software, and ability to work in a fast-paced environment.
- Certifications: Current background clearance and satisfactory background check results required.
This role requires working in a fast-paced healthcare environment, with a focus on providing exceptional patient care and service. Weekend availability and holidays are required.