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Front Desk Associate

2 months ago


Ardmore, Oklahoma, United States Exceptional Healthcare Inc. Full time
Job Summary

Exceptional Healthcare Inc. is seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for patients and visitors, this role requires excellent communication and customer service skills.

Key Responsibilities
  • Patient Interaction: Greet patients and visitors in a friendly and professional manner, providing exceptional customer service and ensuring a positive experience.
  • Registration and Scheduling: Register patients in a timely and accurate manner, verifying demographic and insurance information, and scheduling appointments as needed.
  • Communication and Coordination: Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination and patient satisfaction.
  • Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure efficient and effective patient care.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience in a healthcare setting, preferably in a front desk or patient registration role.
  • Skills: Excellent communication and customer service skills, proficiency in computer software, and ability to work in a fast-paced environment.
  • Certifications: Current background clearance and satisfactory background check results required.
Work Environment

This role requires working in a fast-paced healthcare environment, with a focus on providing exceptional patient care and service. Weekend availability and holidays are required.