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Community Health Worker II

4 weeks ago

Boston, Massachusetts, United States Massachusetts General Hospital Full time
Job Description

Massachusetts General Hospital is seeking a highly skilled Community Health Worker II to join our team. As a key member of our Department of Equity and Community Health, the successful candidate will play a vital role in advancing health equity and improving health outcomes for our primary care patients.

The Community Health Worker II will work closely with our Department of General Internal Medicine Population Health Management and Department of Pediatrics teams to provide health coaching and care coordination to patients and families. This includes developing a keen understanding of primary care models for optimal, coordinated population health, while incorporating community health worker principles.

The ideal candidate will have a strong ability to identify problems, think creatively, and devise innovative solutions. They will also possess excellent communication and interpersonal skills, with the ability to connect and engage with diverse populations.

Responsibilities will include:

  • Providing culturally-sensitive services to patients with asthma and their families
  • Identifying and assisting with health-related social needs, including food and housing insecurity, challenges with insurance, medication access, transportation, etc.
  • Engaging patients telephonically, via home visits, and in the PCP office with occasional accompaniment to medical appointments and community services
  • Supporting patients and families in setting and following through with clinical goals to manage their asthma and lifestyle goals to address how their weight is impacting their health
  • Working with patients and families to identify and help address barriers to care, including logistical barriers, scheduling challenges, childcare needs, etc.

The Community Health Worker II will also be responsible for documenting each patient encounter in detail, tracking benchmarks of progress in care, and maintaining regular communication with the patient's providers.

We are looking for a highly motivated and compassionate individual who is passionate about improving health outcomes and advancing health equity. If you are a team player with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

Requirements:

  • High school diploma or GED required
  • Relevant experience in the community or Bachelor's degree preferred; preference for Psychology/Social Work/Public Health or related field
  • Minimum 2 years of working experience; previous work in community settings or promoting healthcare behavior change is preferred

Working Conditions:

  • Position requires in-person work at the Primary Care Clinic a minimum of 4 days a week (days in clinic site specific) with option to work remotely 1 day a week
  • Ability to work from home or Office-based environment
  • Regular travel to local and community-based primary care practices
  • Local travel to patient homes

Massachusetts General Hospital is an Equal Opportunity Employer.