Supervisor Steward

6 days ago


Miami, Florida, United States Casadonna Full time

Casadonna, a Coastal Italian-inspired restaurant, is seeking an experienced Stewarding Operations Manager to join our team. As a key member of our stewarding department, you will be responsible for managing all aspects of stewarding operations, providing strategic leadership, guidance, and direction on initiatives and operational decisions.

Key Responsibilities:

  • Manage all aspects of stewarding operations under the guidance of the Director of Operations
  • Directly responsible for controlling productivity and managing inventory
  • Directly responsible for all scheduling, supervising, coordinating, hiring, training & development of the Stewarding Members
  • Directly responsible for developing a high-performing team, creating an engaged workforce while increasing productivity
  • Assist the executive chef and General manager in the inventory process of China, glass, flatware, and supplies
  • Responsible for storing, requisitioning, inventory, and purchasing of all materials and equipment assigned to the stewarding department
  • Manage breakage program and communicating discoveries to F&B Division
  • Direct responsibilities include interviewing, hiring, and training Members; planning, assigning, reviewing, and directing workloads; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Responsible to ensure the back-of-house (BOH) facilities and systems run in an efficient manner in accordance with protocol
  • Responsible for set up and break down of events, private dining, etc.
  • Indirectly responsible for all aspects of ware washing and cleaning of food preparation areas
  • With oversight from the Director of Ops, Executive Chef and General Manager as required for the efficient operation of the department, including Health, Safety, FDA, and OSHA regulations
  • Monitor and audit all venue daily shift inspections to ensure all venues are following Tao Group / Groot Hospitality policies
  • Originate SOP's, policies, and procedure when applicable
  • Maintain acceptable records, including attendance tracking and employee-related files
  • Responsible for all Food & Beverage, FOH and BOH, equipment and janitorial maintenance
  • Partner and foster relationships with Food & Beverage Division & Kitchen management teams to ensure Stewarding operational goals are being met

Requirements:

  • High School Diploma Preferred
  • Minimum of five (5) years of experience in a stewarding department preferably in a hospitality property
  • Valid Driver's License
  • 21+ years of age

Work Environment:

  • The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Must have strong problem-solving skills.
  • Excellent written and verbal communication skills required.
  • Ability to work under pressure and meet deadlines.
  • Must have good positive energy throughout the day.
  • Must be able to read the computer monitors and print legibly.
  • Must be able to sit and/or stand for extended periods of time.
  • Must be able to move quickly through work and set the pace in the office.
  • Must be able to push and lift to 50 lbs.
  • Small to Medium office environment
  • Office, Casino, Nightclub, bar, lounge, and/or restaurant
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required.
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
  • Ability to maintain a high level of confidentiality.
  • Ability to handle a fast-paced, busy, and somewhat stressful environment.

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