Resident Care Manager
7 days ago
Cedarhurst Senior Living is a regional healthcare provider dedicated to delivering exceptional care and services to older adults. We are committed to creating a supportive and inclusive environment that fosters the well-being and independence of our residents.
Job SummaryWe are seeking a highly skilled and compassionate Resident Care Manager to join our team at Cedarhurst of Arnold community. As a key member of our care team, you will be responsible for ensuring the success and coordination of community care staff and resident experience, promoting excellence in care delivery.
Key Responsibilities- Resident-Centered Programming: Develop and facilitate resident-directed programming to meet the assessed needs, interests, and capabilities of residents, under the direction of the Director of Nursing and Executive Director.
- Needs Assessment and Service Planning: Assess each resident's needs upon move-in and prepare and incorporate the activities goals into the residents' individualized service plan.
- Staff Coordination and Training: Assist in the coordination of, and participate in, resident orientation and identification of potential changes or concerns within the individualized service plan of each resident. Provide leadership and education to care staff and families in relation to the resident's individualized service plan, as well as best practices for caring for people with dementia.
- Care Staff Management: Coordinate schedules for care staff, provide hands-on care as needed, and ensure adequate care staff coverage. Organize and conduct care staff orientation, mentorship, and ongoing training.
- Quality Assurance: Ensure excellent resident care within all care levels in the community. Participate in writing monthly calendars and/or newsletters as requested.
- Resident Engagement: Encourage, assist with, and participate in resident activities. Conduct and/or participate in the interview and onboarding process with care staff.
- Performance Management: Provide input on care staff performance and coordinate with DON for delivery of performance reviews. Implement new hire orientation and training for care staff.
- Nursing Support: Assess and complete overall nursing day-to-day duties on scheduled floor nurse shifts. Understand all responsibilities associated with resident care roles and demonstrate the ability to effectively carry them out.
- Resident Advocacy: Promote the physical, personal, and emotional well-being of each resident and strive to maintain the ultimate goal of returning the resident to their maximum level of self-care and independence, when possible. Understand the resident's Advance Directives and follow their wishes.
- Communication: Ensure effective communication is being utilized by community staff with the residents' families concerning residents' care, encompassing their physical, personal, and emotional well-being.
- Teamwork and Conflict Resolution: Work well with others and take direction from management, as well as take initiative with the capability to engage in conflict intervention and resolution for residents, families, employees, and others as needed.
- Education and Experience: Associate degree and 2+ years of experience preferred, or 4+ years of relevant experience.
- Certifications: CNA or CMT certification preferred. CPR and BLS certification preferred.
- Technical Skills: Demonstrate proficiency in Internet browsers (e.g., Explorer, Chrome, and Fire Fox), Microsoft Office programs including Outlook, Excel, Word, and Publisher, electronic health records (EHR) systems, and any HR-related systems if applicable.
Cedarhurst Senior Living is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all team members. We offer a competitive benefits package, including medical insurance coverage, life insurance, long-term disability coverage, and a 401(k) Plan with company match (after 1 year of service). We are committed to the health and safety of our residents, family members, and team members, and all offers of employment are conditioned on completing and passing a background and drug test, participating in testing requirements (such as TB), and using designated PPE when required.
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