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Corporate Client Support Specialist
2 months ago
The Corporate Client Support Specialist plays a crucial role in managing the outreach initiatives of the organization, providing leadership, strategic guidance, and daily oversight of the operations. This position is pivotal in shaping the brand and growth strategy for the enterprise. The specialist will supervise customer engagement plans and marketing efforts to effectively allocate resources across designated programs. Additionally, they will offer insights and recommendations to various operational units to enhance overall marketing efficiency.
Key Responsibilities of the Corporate Client Support Specialist:
- Initiate and direct marketing research to identify trends, industry demands, and customer preferences, optimizing product and service planning, developing target markets, and proposing business development strategies.
- Contribute to the formulation of business strategies.
- Provide strategic oversight to ensure comprehensive understanding of communication goals.
- Build brand loyalty among consumers, franchisees, and employees to maintain the organization's unique position in the market.
- Enhance existing customer and market data to expand the customer base, increase repeat business, minimize customer attrition, and promote cross-marketing across all channels.
- Guide cross-functional teams in the creation and implementation of targeted marketing initiatives to drive revenue, including ideation, testing, and assessing operational impact.
Qualifications for the Corporate Client Support Specialist:
- Bachelor's Degree in Communications or a related discipline is preferred but not mandatory.
- High School Diploma or GED is required.
- 1-2 years of experience in a customer-facing role or sales environment.
- Exceptional public speaking abilities.
- Must be able to commute to the office regularly.
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