IT Infrastructure Specialist

5 days ago


Byron Center, Michigan, United States Exceed Consulting Full time

Exceed Consulting is seeking an experienced IT Technician Engineer Administrator to join our team. As a key member of our technical staff, you will be responsible for delivering exceptional support services to our clients.

The successful candidate will have a strong background in IT engineering and consulting, with experience working with a wide range of products and services. They will be able to analyze complex IT requirements, design and implement effective solutions, and provide expert-level support to our clients.

We are looking for someone who is self-motivated, has excellent communication skills, and is able to work effectively in a small team environment. The ideal candidate will have 5+ years of experience in IT engineering and consulting, with a strong understanding of network architectures, server environments, and customer-facing skills.

Key Responsibilities
  • Review and manage daily tickets by updating team, customer, ticket status, and time entries
  • Plan tasks and schedule yourself and resources as needed
  • Liaise with staff at all levels of a client organization
  • Travel to customer sites when applicable (travel is infrequent)
  • Analyze IT requirements within companies and give independent and objective advice on the use of IT
  • Enter documentation into documentation portal
  • Define software, hardware, and network requirements for quoting products and services
  • Develop agreed solutions and implement new systems
  • Present solutions in written or oral reports
  • Design, test, install, and monitor new systems
  • Mentor other technicians for advancement and knowledge sharing
  • Identify potential clients and build and maintain contacts as needed

We offer a competitive salary package, including:

  • $60k - $90K per annum
  • Health Care Insurance
  • HSA
  • Dental / Optional
  • Cell phone / Optional
  • Laptop
  • 401k when eligible
  • Work from home when applicable

At Exceed Consulting, we value innovation, teamwork, and continuous learning. If you are passionate about IT and want to take your career to the next level, please apply today.



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