Senior Network Infrastructure Specialist

5 days ago


Stennis Space Center, United States Leidos Full time

Leidos's Digital and Modernization group is seeking highly skilled professionals to work in Stennis Space Center, MS.

About the Role

The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Services (HEITS) to maintain and evolve the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN).

As a key member of the HEITS management team, you will be responsible for ensuring Service Level Agreements are met by providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment.

Your primary responsibilities will include:

  • Working with Telco providers, LECs, and customers to troubleshoot circuit and data issues;
  • Answering queries by telephone and email in support of customer hardware, software, network, and telecommunication systems;
  • Executing network procedures;
  • Providing operational support for all network components and conducting problem determinations, escalations, and problem resolution.

You will also be responsible for:

  • Maintaining a comprehensive understanding of network and device relationships;
  • Effectively balancing priorities and customer needs during periods of outages or moments of degradation of services;
  • Communicating to customers and Leidos leadership of any impact to operational continuity.

We are seeking candidates with:

  • An active TS/SCI government security clearance;
  • A Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education with 8-12 years of professional experience;
  • 6+ years of experience working with networks and performing Network Administration/Troubleshooting;
  • Familiarity with Windows Systems administration tools and processes;
  • Knowledge in coordinating problem resolution and working across IT functional areas;
  • A proven ability to manage multiple tasks/events simultaneously and deliver on time.

DHS experience, Networking Certification, Microsoft Certification, and Security+CCNA are preferred qualifications.

The anticipated salary for this role is $89,700.00 - $162,150.00, based on location and experience.



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