Customer Service Representative II

4 weeks ago


Avenel, New Jersey, United States Vantage Apparel Full time
About the Role

Vantage Apparel is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate order processing, and collaborating with cross-functional stakeholders to deliver a high-quality customer experience.

Key Responsibilities
  • Manage customer inquiries and orders efficiently and professionally
  • Conduct detailed reviews of orders to ensure accuracy and completeness
  • Collaborate with major accounts to deliver efficient and effective customer service
  • Partner with cross-functional stakeholders to ensure a high-quality customer experience
  • Resolve customer concerns in a timely manner and communicate resolutions clearly
Requirements
  • Proven customer support experience with strong follow-up skills and active listening
  • Strong organizational skills and attention to detail
  • Ability to manage time effectively and prioritize tasks well
  • Excellent written and verbal communication skills
What We Offer

Vantage Apparel is committed to providing a comprehensive benefits package, including competitive compensation, health benefits, 401-k plan, and paid time off. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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