Customer Relations Ambassador

1 week ago


Fort Lauderdale, Florida, United States Jessica Alvarez - State Farm Agent Full time
Position Overview

This role is ideal for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.

Salary

The estimated salary for this position is around $40,000 - $60,000 per year, depending on experience and qualifications.

Job Description

As a Customer Relations Representative, you will play a crucial role in building strong relationships with customers and providing them with personalized service. Your primary responsibilities will include establishing customer relationships, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Required Skills and Qualifications
  • Bilingual - Spanish required
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
Benefits
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

This position offers a unique opportunity to work with a State Farm independent contractor agent and develop your skills in the insurance industry.



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