Refund Specialist

5 days ago


Middle River, Maryland, United States Johns Hopkins University Full time
Job Summary

We are seeking a highly skilled Refund Specialist to join our team at Johns Hopkins University. As a key member of our accounting department, you will be responsible for processing refunds and resolving credit balances in a timely and accurate manner.

Key Responsibilities
  • Process refunds and credit balances in accordance with established procedures and guidelines.
  • Analyze the EPIC billing system to ensure accuracy of payment posting and third-party reimbursement.
  • Investigate and resolve credit balance issues in a professional and courteous manner.
  • Interact with physicians, administration, clinical, accounting, and PBS personnel to resolve credit balance issues.
  • Maintain confidentiality of patient information, including charges, treatment plans, and diagnosis.
Requirements
  • High School Diploma or equivalent required.
  • One year of experience in a medical billing or similar specialty environment preferred.
  • Knowledge of medical terminology, CPT codes, and professional fee billing preferred.
Preferred Qualifications
  • One year of payment posting or refund/credit balance experience preferred.
  • Knowledge of the EPIC billing system and PCs/PC applications preferred.
What We Offer

Johns Hopkins University offers a total rewards package that supports our employees' health, life, career, and retirement. We are committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice.


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