Credit Specialist

6 days ago

Middle River, United States Johns Hopkins University Full time

We are seeking a Credit Specialist who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established procedures. The Refund/Credit Balance Specialist will interact with physicians, administration, clinical, accounting and PBS personnel to resolve credit balance issues. Strict confidentiality of patient information, including charges, treatment plans and diagnosis will be maintained.

Specific Duties & Responsibilities

Procedural Knowledge

Responsible for the processing of refunds and resolving credit balances.

Prepares check requests via EPIC and SAP System for accounts payable department.

Exchanges information with individuals outside the assigned department or institution.

Ability to research and answers refund questions.

Responsible for the reconciliation of refunds and wire transfers to the EPIC billing system and the university revenue accounts.

Interacts closely with the Reconciliation and Payments staff when credit balance problems occur.

Accurately maintains online Refund Distribution Sheets.

Assists with payment posting and month-end closing.

All governmental refunds must be processed in thirty days or a comment placed in EPIC on the invoice.

Verify accuracy of refund checks and posts refund debit to the EPIC system.

Research and resolves Suspense Postings, by contacting third party payers, JHH and other entities, by phone and in writing, to determine the correct destination for payments.

Technical Knowledge

Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).

Exercises discretion and judgment in the resolution of credit balance issues.

Provides feedback regarding problems to management.

Working knowledge of JHU/ PBS Billing Applications.

Professional & Personal Development:

Participate in on-going educational activities.

Assist in the training of staff.

Keep current of industry changes by reading assigned material on work related topics.

Complete three days of training annually.

Department Specific Responsibilities

Service Excellence

Must adhere to Service Excellence Standards.

Customer Relations

Self-Management

Teamwork

Communications

Ownership/Accountability

Continuous Performance Improvement

.

Minimum Skills & Abilities

Good organizational skills, ability to interact effectively and strong analytical skills required.

Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Physical requirements for the job:

Able to sit in a normal seated position for extended periods of time.

Able to reach by extending hand(s) or arm(s) in any direction.

Finger dexterity required, able to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard.

Able to communicate using the spoken and written word.

Able to see within normal parameters and to hear within normal range.

Able to move about.

Able to lift minimum weight, 10 lbs.

Minimum Qualifications

HS/GED required.

One year experience in medical billing or in a medical specialty area is required.

Additional education beyond minimum experience qualifications may substitute for required experience to the extent permitted by the JHU equivalency formula

Preferred Qualifications

One year of payment posting or refund/credit balance experience preferred.

Knowledge of professional fee billing preferred.

Good written and verbal communication skills preferred.

Knowledge of the EPIC billing System and knowledge of PCs and PC applications preferred.

Classified Title: Refund Specialist

Job Posting Title (Working Title): Credit Specialist

Role/Level/Range: ATO 40/E/02/OC

Starting Salary Range: $15.50 - $25.00 HRLY ($42,120 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F 8:30AM - 5PM

Exempt Status: Non-Exempt

Location: ???????Hybrid/JH at Middle River

Department name: ???????SOM Admin CPA Refunds

Personnel area: School of Medicine

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.

  • Credit Management Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    We are looking for a Credit Management Specialist who will oversee the administration of refunds and the resolution of outstanding credit balances. This role involves analyzing the billing system to ensure the accuracy of payment postings and reimbursements from third parties. The specialist will thoroughly investigate and process credits in accordance with...

  • Credit Balance Resolution Specialist

    1 week ago

    Middle River, Maryland, United States Johns Hopkins University Full time

    CO Refund Specialist OverviewWe are seeking a dedicated CO Refund Specialist to manage the intricacies of refund processing and credit balance resolution. The successful candidate will leverage their expertise in the EPIC billing system to ensure precise payment postings and facilitate third-party reimbursements. This role requires collaboration with...

  • Accounts Receivable Credit Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    We are looking for a Credit Specialist to manage the processing of refunds and the resolution of credit balances. This role will involve analyzing the billing system to ensure the accuracy of payment postings and third-party reimbursements. The specialist will investigate and process credits according to established accounting methods and procedures....

  • Credit Balance Resolution Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    This position is for a Credit Balance Resolution Specialist, tasked with managing refunds and addressing credit discrepancies within a healthcare billing framework. The role encompasses evaluating billing processes, ensuring precise payment documentation, and collaborating with various teams to resolve issues effectively.Key Responsibilities:Manage refunds...

  • Credit Balance Resolution Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    This position is for a CO Refund Specialist, tasked with managing the refund process and addressing credit balances within a healthcare billing framework. The individual will be responsible for evaluating billing systems, ensuring precise payment entries, and liaising with multiple departments to resolve issues effectively.Key Responsibilities:Manage refunds...

  • CO Refund Specialist

    2 months ago

    Middle River, United States Johns Hopkins University Full time

    We are seeking a CO Refund Specialist who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper accounting methods and established...

  • CO Refund Specialist

    3 days ago

    Middle River, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Refund Specialist to join our team at Johns Hopkins University. As a Refund Specialist, you will be responsible for the processing of refunds and the resolution of credit balances. This is a critical role that requires strong analytical and problem-solving skills, as well as excellent...

  • Refund Specialist

    6 days ago

    Middle River, Maryland, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled Refund Specialist to join our team at Johns Hopkins University. The successful candidate will be responsible for the processing of refunds and the resolution of credit balances.Key ResponsibilitiesProcess refunds and resolve credit balances in a timely and accurate manner.Analyze the EPIC billing system to ensure...

  • CO Refund Specialist

    6 days ago

    Middle River, United States Johns Hopkins University Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Refund and Credit Balance Specialist to join our team at Johns Hopkins University. As a key member of our financial operations team, you will be responsible for the processing of refunds and the resolution of credit balances.Key ResponsibilitiesRefund Processing: Process refunds and resolve...

  • Refund Processing Specialist

    1 week ago

    Middle River, United States Johns Hopkins University Full time

    We are looking for a Credit Specialist to manage the processing of refunds and the resolution of credit balances. This role involves analyzing the EPIC billing system to ensure the accuracy of payment postings and third-party reimbursements. The Credit Specialist will conduct thorough investigations into credits and process them according to established...

  • CO Refund Specialist

    2 months ago

    Middle River, United States Johns Hopkins University Full time

    Job Req ID: 114602 CO Refund Specialist We are seeking a who will be responsible for the processing of refunds and the resolution of credit balances. This position will analyze the EPIC billing system to assure accuracy of payment posting and third-party reimbursement. Credits will be appropriately investigated and processed following proper...

  • Occupancy and Leasing Specialist

    1 month ago

    Middle River, United States CSI Support & Development Services Full time

    Job DescriptionJob DescriptionSalary: Occupancy/Leasing Specialist We have an exciting opportunity for a personable, highly detailed and organized person to join our team as a Certification Specialist.CSI Support and Development is a mission driven non-profit organization. We are continually working to live out our Core Values of Cooperation, Respect,...

  • A/R Revenue Cycle Specialist

    3 weeks ago

    Middle River, United States Johns Hopkins University Full time

    We are seeking an A/R Revenue Cycling Specialist who will be responsible for the basic collection of unpaid third-party claims and standard appeals, using various JHM applications and JHU/ PBS billing applications. This role communicates with payers to resolve issues and facilitate prompt payment of claims. Follows up with insurance companies to collect...

  • A/R Revenue Cycle Specialist

    2 months ago

    Middle River, United States Johns Hopkins University Full time

    We are seeking an A/R Revenue Cycling Specialistwho will be responsible for the basic collection of unpaid third-party claims and standard appeals, using various JHM applications and JHU/ PBS billing applications. This role communicates with payers to resolve issues and facilitate prompt payment of claims. Follows up with insurance companies to collect...

  • Credit Clerk

    3 days ago

    Middle Frisco, New Mexico, United States Horizon Dynamics Full time

    About Horizon DynamicsHorizon Dynamics is a leading financial institution in the region, with a strong presence in the market. Our company is known for its stability and profitability, with a balance sheet of around 13 billion euros and a large number of employees.Job DescriptionWe are seeking a highly skilled Credit Clerk to join our team in the Market...

  • Patient Refund Analyst

    2 weeks ago

    Middle River, Maryland, United States Johns Hopkins University Full time

    CO Refund Specialist Position OverviewWe are seeking a dedicated CO Refund Specialist to oversee the management of refunds and the resolution of credit balances. The successful candidate will evaluate the EPIC billing system to guarantee precise payment posting and third-party reimbursements. This role involves collaboration with multiple departments to...

  • Refund Processing Coordinator

    2 weeks ago

    Middle River, Maryland, United States Johns Hopkins University Full time

    CO Refund Specialist Position OverviewWe are seeking a dedicated CO Refund Specialist to manage the intricacies of refund processing and credit balance resolution. The successful candidate will meticulously evaluate the EPIC billing system to guarantee precise payment postings and third-party reimbursements. This role requires collaboration with multiple...

  • Accounts Receivable Specialist

    2 weeks ago

    Middle River, United States Johns Hopkins University Full time

    Position OverviewWe are looking for an Accounts Receivable Specialist to manage the collection of outstanding third-party claims and standard appeals through various applications. This role involves effective communication with payers to address issues and ensure timely payment of claims. Key Responsibilities- Utilize A/R follow-up systems to track unpaid...

  • Windsor Loan Specialist

    2 months ago

    White River Junction, Vermont, United States Colonial Farm Credit Full time

    Employing Unit: Colonial Farm Credit / Windsor VA office\r\rPosition Title: Loan Specialist (loan processor for Farm Credit loans)\r\rSalary: $45,000+ commensurate with experience and qualifications\r\rplus superb benefits package provided to all employees including up to 9% 401k contributions and profit sharing program\r\rPosition Summary: Colonial Farm...

  • Financial Operations Specialist

    1 week ago

    Middle River, Maryland, United States Johns Hopkins University Full time

    Job Req ID: Pro Fee Coordinator We are looking for a dedicated individual to support the Production Unit Manager(s) in overseeing and managing the daily operations of revenue cycle activities within the production unit. This role involves acting as a team leader to assist in evaluating and ensuring the accuracy of team outputs. Responsibilities...