Refund Specialist

7 days ago


Middle River, Maryland, United States Johns Hopkins University Full time
Job Summary

We are seeking a highly skilled Refund Specialist to join our team at Johns Hopkins University. The successful candidate will be responsible for the processing of refunds and the resolution of credit balances.

Key Responsibilities
  • Process refunds and resolve credit balances in a timely and accurate manner.
  • Analyze the EPIC billing system to ensure accuracy of payment posting and third-party reimbursement.
  • Investigate and process credits following proper accounting methods and established procedures.
  • Interact with physicians, administration, clinical, accounting, and PBS personnel to resolve credit balance issues.
  • Maintain strict confidentiality of patient information, including charges, treatment plans, and diagnosis.
Requirements
  • High School Diploma or graduation equivalent.
  • One year experience in a medical billing or similar specialty environment required.
  • Knowledge of medical terminology, CPT codes, and professional fee billing preferred.
Preferred Qualifications
  • One year of payment posting or refund/credit balance experience preferred.
  • Knowledge of professional fee billing preferred.
  • Good written and verbal communication skills preferred.
  • Knowledge of the EPIC billing System and knowledge of PCs and PC applications preferred.
Working Conditions

The successful candidate will be required to sit in a normal seated position for extended periods of time and will be able to reach by extending hand(s) or arm(s) in any direction. Finger dexterity is required, and the ability to communicate using the spoken and written word is essential.

Equal Opportunity Employer

Johns Hopkins University values diversity, equity, and inclusion and advances these through our key strategic framework. We are an equal opportunity employer and welcome applications from all qualified candidates.



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