Scheduling Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at HomePro. As a key member of our operations team, you will be responsible for efficiently managing and optimizing the scheduling of installation and service appointments, ensuring a smooth workflow and customer satisfaction.
Key Responsibilities:
- Appointment Scheduling: Manage and optimize the scheduling of installation and service appointments to ensure a smooth workflow and customer satisfaction.
- Customer Communication: Act as a liaison between our technicians and customers, providing timely updates and adjustments to schedules as necessary.
- Resource Allocation: Coordinate the allocation of technicians and resources to maximize efficiency and meet operational goals.
- Data Management: Maintain accurate scheduling records and provide reports on productivity and scheduling trends to support decision-making.
- Team Collaboration: Work closely with the customer service and technical teams to address any scheduling conflicts or concerns promptly.
Requirements:
- Proven experience in scheduling, logistics, or a similar coordination role, preferably in the tech or home services industry.
- Exceptional organizational skills and the ability to handle multiple schedules simultaneously.
- Strong communication skills for effectively dealing with customers and team members.
- Ability to problem-solve scheduling conflicts and propose effective solutions.
- Familiarity with scheduling software and tools.
- Commitment to providing outstanding customer service.
What We Offer:
- Full-time role with a competitive salary.
- 401K with company contribution.
- Access to our on-site fitness center.
- Generous allotment of PTO and Paid Company Holidays.
- Employee Discounts on HomePro products and services.
- Comprehensive health, vision, and dental benefits after 60 days.
About HomePro:
HomePro is a leading provider of home technology solutions, renowned for enhancing the modern home experience with a plethora of smart solutions. We're committed to delivering exceptional customer service and innovative solutions that meet the evolving needs of our customers.
Apply Today:
If you're a highly organized and detail-oriented individual with a passion for scheduling and coordination, we encourage you to apply for this exciting opportunity to join our team at HomePro.
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