Medical Office Representative, Neurosurgery and Spine

6 days ago


Peabody, Massachusetts, United States North Shore Medical Center Full time
About Us

North Shore Physicians Group (NSPG) is a leading multi-specialty medical group in the region, known for its innovative approach to healthcare delivery. We are a team of dedicated professionals who are passionate about providing high-quality patient care and improving the health of our community.

The Opportunity

We are seeking a full-time Patient Service Representative to join our Neurosurgery and Spine practice in Peabody, MA. The ideal candidate will be responsible for providing administrative support to our clinical team, ensuring a seamless patient experience from check-in to check-out.

Key Responsibilities
  • Schedule appointments and obtain prior authorizations as needed
  • Check-in patients, answer questions, and assist with pre-visit paperwork
  • Collect co-payments and complete forms during check-out
  • Field incoming telephone calls and triage appropriately
  • Monitor patient flow and waiting room activity
  • Provide general support to practice leadership, clinicians, and peers
Qualifications
  • High School Diploma or College-level coursework preferred
  • 2 years of experience working in a community-based medical practice preferred
  • Epic experience preferred
What We Offer

As a Patient Service Representative at North Shore Physicians Group, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering high-quality patient care. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.



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