Spine and Neurosurgery Patient Advocate

7 days ago


Peabody, Massachusetts, United States Mass General Brigham Full time

About Mass General Brigham, a leader in innovative healthcare practices, we are explorers at heart. Our team of dedicated professionals is passionate about delivering exceptional patient care. As a Patient Service Representative, you will play a vital role in ensuring seamless interactions between patients, families, and our neurosurgery and spine care teams. Key responsibilities include:

  • Providing empathetic and personalized support to patients and families
  • Coordinating appointments, tests, and procedures
  • Communicating effectively with healthcare teams to ensure timely and accurate information exchange
  • Addressing patient concerns and resolving issues in a professional and courteous manner

At Mass General Brigham, we value diversity, equity, and inclusion. We are committed to creating a workplace culture that is welcoming and inclusive for all employees. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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