Isabella Gardner Museum Store Professional

1 week ago


Étreux, Hauts-de-France, United States Isabella Stewart Gardner Museum Full time
What We Offer
The Isabella Stewart Gardner Museum offers a competitive hourly rate of $19.00 and a comprehensive benefits package. As a member of our team, you will have the opportunity to work in a dynamic and creative environment, surrounded by art, history, and culture. You will also have access to training and development opportunities to help you grow in your career. We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about customer service, art, and history, we encourage you to apply for this exciting opportunity.

About the Role
This is a part-time, hourly position that requires 25 hours per week, with the ability to work weekends. The ideal candidate will be knowledgeable about our products, fluent in our services, and able to multitask and prioritize. You will work closely with the Director of Retail and colleagues to achieve sales goals and maintain a high level of courtesy and service to our visitors.

Key Responsibilities
* Create a welcoming experience for customers by providing excellent customer service and answering their inquiries* Maintain merchandise displays and store appearance, ensuring the sales floor is fully stocked and visually inspiring* Assist with in-person transactions, online order pick-ups, and phone special orders* Demonstrate knowledge about store sales goals and actively participate in achieving those goals* Remain knowledgeable about the store's products and policies, as well as exhibitions and programs happening in the Museum

Requirements
* High school diploma or equivalent* Outstanding customer service background* Prior professional retail sales experience; prior luxury goods experience a plus* Ability to work well in a team environment; exceptional interpersonal skills* Proactive; able to multitask and prioritize* Reliable and prompt* Comfortable and competent working with numbers/figures* Familiarity and comfort with using POS systems* Ability to safely lift up to 40 pounds; ability to climb ladders* This is not a seasonal position. We are looking for individuals that are available year round and will not consider applicants that can only work during the summer.* Legal authorization to work in the United States.* Must complete a pre-employment background check to the Museum's satisfaction.

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