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Client Relations and Training Coordinator

2 months ago

Phoenix, Arizona, United States PKF-VMB Belgium Full time

Client Relations and Training Coordinator

About Us
PKF-VMB Belgium is a prominent consultancy firm specializing in data protection, management, and security training. We provide a diverse range of expert-led courses in multiple languages, ensuring our clients receive top-notch education tailored to their needs. Our dedicated team consists of skilled professionals committed to delivering exceptional training experiences.

Role Overview
As a Client Relations and Training Coordinator, you will be instrumental in nurturing and sustaining client relationships. Your collaboration with trainers and participants will be key in fostering an enriching educational environment. By ensuring high-quality training delivery, you will contribute to our esteemed reputation and encourage ongoing engagement.

Key Responsibilities
- Oversee the smooth execution of training sessions, focusing on operational and administrative excellence to maintain high client satisfaction.
- Manage various tasks including client communications, inquiries resolution, and report preparation, demonstrating exceptional multitasking abilities.
- Utilize your proficiency in software applications to enhance administrative efficiency and maintain accurate financial records in partnership with our finance team.
- Provide administrative support for marketing initiatives in collaboration with the marketing department.

Ideal Candidate Profile
The ideal candidate is a proactive individual with a strong commitment to quality and detail. You possess excellent organizational skills and are adept at managing multiple priorities effectively. Your flexibility in working hours and genuine passion for our training content will enable you to communicate effectively with potential clients. Above all, you are a collaborative team player who values teamwork.

Professional Qualifications
- Proficient in sales and communication techniques to engage effectively with trainees and trainers.
- Strong background in project management and planning, showcasing leadership, stress resilience, and a results-oriented mindset.
- Competent in handling administrative tasks with precision and efficiency, with a quick grasp of various software tools.

Technical Skills
- Familiarity with software such as MS Office, Teamleader, Hubspot, WordPress, and financial tracking systems.

Language Proficiency
- Fluent in Dutch, French, and English, with a strong command of both Dutch and French.

Educational Background
- Bachelor’s or Master’s degree in a relevant field or equivalent experience, with a minimum of three years in office or event management.

What We Offer
At PKF-VMB Belgium, you will join a close-knit team that promotes an open culture, allowing you to take full ownership of your role. This position offers a dynamic work environment with the flexibility to work remotely up to three days a week, while also collaborating with the team regularly. We provide a competitive salary package and opportunities for professional development to enhance your career.