Hotel Operations Manager
5 days ago
The Hampton Inn & Suites Burlington is seeking a highly skilled hotel operations expert to join our team as Assistant General Manager. This position offers a unique opportunity to work with a reputable hospitality company, promoting exceptional customer service and driving revenue growth.
Compensation PackageWe offer a competitive compensation package, estimated at around $65,000 per year, depending on experience and qualifications. Benefits include bonus eligibility, vacation & paid time off, incentive bonuses, worldwide employee travel discounts, and more. Managers are also eligible for medical, dental, life, AD&D, short term disability, and company-paid vision and long term disability insurance, as well as 401K programs.
ResponsibilitiesThis role involves assisting the General Manager in overseeing all operational activities and departments in the hotel, focusing on maximizing revenue and delivering outstanding guest experiences. Key responsibilities include:
- Monitoring compliance with Hilton Garden Inn brand standards and property audits
- Supervising day-to-day hotel operations for all departments
- Recommendating and implementing procedural changes to enhance efficiency
- Controlling expenses and managing budgets
- Conducting performance reviews, training, and disciplinary actions as needed
To be successful in this role, candidates should possess:
- A Hotel Management, General Business or Marketing degree preferred
- At least 1 year of hotel management experience or equivalent combination of education and experience
- Hilton experience is required
- Excellent verbal and written communication skills
- Ability to work effectively with diverse teams and stakeholders
Parks Hospitality Group was voted one of the Best Places to Work in 2022 and 2023 by The Triangle Business Journal. We foster a supportive and collaborative culture where passionate individuals can grow and achieve great success as a team.
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