Retail Store Team Lead

1 week ago


Burlington, North Carolina, United States 5.11 Tactical Full time
Overview

5.11 Tactical is a leading manufacturer of tactical apparel and gear. We are seeking a motivated Retail Store Team Lead to join our team in Burlington, NC.

Job Description

We are looking for a highly skilled and experienced retail professional to lead our store team. As a Retail Store Team Lead, you will be responsible for delivering an exceptional customer experience, driving sales growth, and maintaining store operations. You will work closely with the store manager to achieve sales goals, manage inventory, and ensure excellent customer service.

Key Responsibilities:
  • Customer Experience: Directs and models 5.11's Values, Mission and Service standards providing an elevated customer experience.
  • Sales Growth: Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and support long-term strategies.
  • Store Operations: Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards.
Requirements:

To be successful in this role, you should have:

  • Bachelor's or Associate's Degree and/or 2-4 years of retail experience – apparel preferred.
  • Previous retail management or supervisory experience.
  • Proven ability to provide a superior customer experience and drive customer loyalty.
Salary Range:

$50,000 - $60,000 per year, depending on experience.

Why Work at 5.11 Tactical?

We offer a dynamic and fast-paced work environment, competitive salary and benefits package, and opportunities for career growth and development. Our company values include Service, Unity, Impact, and Tenacity, and we strive to live by these values every day.



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