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Customer Service Lead, NV
2 months ago
Dunn-Edwards is a leading paint manufacturer that prides itself on delivering high-quality products and exceptional customer service. As a Customer Service Lead, you will play a crucial role in ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
Key Responsibilities- Model outstanding customer service and selling skills to provide expert advice and recommendations to customers.
- Allocate staff and resources to keep the sales floor stocked and organized.
- Build trusted partnerships with painting professionals and other stakeholders.
- Process and complete transactions efficiently and accurately.
- Uphold Dunn-Edwards' store vision of fast and reliable service.
- Four years of High School with diploma or GED equivalent.
- Previous experience in a shift supervisory role is a plus.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Valid drivers license is required.
- Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, 401K program including company match.
This is a full-time position that requires the ability to work in a fast-paced retail environment. As a Customer Service Lead, you will be responsible for ensuring that customers receive exceptional service and that store operations run smoothly. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.
