Banking Operations Manager

6 days ago


Liberty, Missouri, United States Bank of Montreal Full time
Job Description

Job Summary:

The Customer Experience Manager will be responsible for leading a team of banking professionals to deliver exceptional customer service and sales results in a retail banking environment. This role requires a strong understanding of banking products and services, as well as excellent communication and leadership skills.

Key Responsibilities:

  • Lead a team of banking professionals to achieve sales and service goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless delivery of banking products and services
  • Conduct sales calls and establish a personal referral network to develop new customer relationships
  • Produce and maintain accurate records and reports to track sales and service performance
  • Identify and report suspicious patterns of activity that may be related to money laundering
  • Comply with all legal and regulatory requirements for the jurisdiction

Requirements:

  • Typically between 4 - 6 years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education and experience
  • Previous supervisory or management experience is preferred
  • In-depth knowledge of retail banking products and services
  • Advanced knowledge of competitive marketplace and trends in product offerings
  • Working knowledge of branch operational processes and policies
  • Working knowledge of branch technologies, processes, and performance metrics
  • Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives
  • Technical proficiency gained through education and/or business experience
  • Verbal & written communication skills - In-depth
  • Collaboration & team skills - In-depth
  • Analytical and problem-solving skills - In-depth
  • Influence skills - In-depth
  • Data-driven decision making - In-depth

Salary: $93,600.00

Pay Type: Salaried



  • Liberty, Missouri, United States Bank of Montreal Full time

    Job DescriptionJob Summary:The Customer Experience Manager will be responsible for leading a team of banking professionals to deliver exceptional customer service and sales results in a retail banking environment. This role requires a strong understanding of banking products and services, as well as excellent communication and leadership skills.Key...


  • Liberty, Missouri, United States Bank of Montreal Full time

    Job DescriptionJob Summary:The Customer Experience Manager will be responsible for leading a team of banking professionals to deliver exceptional customer service and sales results in a retail banking environment. This role requires a strong understanding of banking products and services, as well as excellent communication and leadership skills.Key...


  • Liberty, Missouri, United States QC Holdings, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Assistant Manager to join our team at QC Holdings, Inc. As an Assistant Manager, you will play a key role in supporting the Store Manager in achieving sales and customer service goals.Key Responsibilities:Provide exceptional customer service and support to customersAssist the Store Manager in...

  • Operations Supervisor

    2 months ago


    Liberty, Missouri, United States CMA CGM Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and...


  • Liberty, Missouri, United States Compass Group Careers Full time

    Job OverviewWe are currently seeking dedicated individuals for full-time General Labor/Maintenance roles.Position Details:Work Schedule: Full-time; flexibility in availability is preferred, with varying days and hours.Experience Required: A minimum of one year in general labor or maintenance is advantageous.Compensation: Competitive pay ranging from $17.41...


  • Liberty, Missouri, United States Savers Value Village Full time

    Job DescriptionAbout UsSavers / Value Village is a leading international thrift retailer, dedicated to championing reuse and inspiring a future where second-hand is second nature.We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items that have been donated by the community to...


  • Liberty, Missouri, United States CMA CGM Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and...


  • Liberty, Missouri, United States Hollister Co. Stores Full time

    Job SummaryThe Assistant Manager is a dynamic role that combines business acumen, operational expertise, and people management skills. As a key member of the Hollister Co. Stores team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.Key ResponsibilitiesCustomer Experience:...


  • Liberty, Missouri, United States Retail Rebel Full time

    Job OverviewLocation: Retail RebelShift: First Shift, 7:00 AM - 4:00 PMAbout Us: At Retail Rebel, we prioritize a safe, organized, and clean warehouse environment. We are looking for a dedicated and detail-oriented Warehouse Waste Management Specialist to become part of our team. This position is vital for ensuring our facilities are well-kept and that waste...


  • Liberty, Missouri, United States CMA CGM Full time

    About the RoleWe are seeking a highly skilled Inventory Management Specialist to join our team at CMA CGM. As an Inventory Management Specialist, you will be responsible for managing the physical product availability, essential to meeting customer needs, and performing applicable inventory reporting.Key ResponsibilitiesManage physical inventory counts...


  • Liberty, Missouri, United States QC Holdings, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at QC Holdings, Inc. As a Customer Service Representative, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Complete cash transactions for customersInitiate customer...


  • Liberty, Missouri, United States QC Holdings, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at QC Holdings, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Complete...

  • Department Leader

    2 days ago


    Liberty, Missouri, United States Family Tree Nursery Full time

    About Family Tree NurseryFamily Tree Nursery is a leading garden center in the industry, known for its commitment to customer service, quality plants, and a healthy work culture. As a successful business, we have been able to reinvest in and remodel our locations to provide a modern retail shopping experience.Job SummaryWe are seeking a highly motivated and...


  • Liberty, Missouri, United States Retail Rebel Full time

    Job SummaryThe Warehouse Cardboard Technician plays a vital role in maintaining a safe, efficient, and clean warehouse environment at Retail Rebel. This position is responsible for performing general maintenance, waste management, and cleaning tasks within the warehouse and office spaces.Key ResponsibilitiesWaste Management: Handle and manage waste,...


  • Liberty, Missouri, United States Envocore, LLC Full time

    Job OverviewSummary: The Project Construction Supervisor is responsible for overseeing construction initiatives to ensure that all activities align with the organization's safety protocols, quality benchmarks, established specifications, timelines, and financial plans. This role involves coordinating site operations to minimize delays and regularly engaging...


  • Liberty, Missouri, United States HomeGoods Full time

    About the RoleWe are seeking a highly skilled and experienced Retail Key Carrier to join our team at HomeGoods. As a Retail Key Carrier, you will be responsible for maintaining all aspects of the store, including customer service, inventory management, and team leadership.Key ResponsibilitiesCustomer Service: Provide exceptional customer service, ensuring a...


  • Liberty, Missouri, United States Family Tree Nursery Full time

    Job Opportunity at Family Tree NurseryAbout Us:Family Tree Nursery is a leading garden center, committed to providing a unique horticultural experience to our customers. We pride ourselves on customer service, quality plants, creative displays, and a healthy work culture.About the Role:We are seeking a highly motivated and experienced Department Manager to...


  • Liberty, Missouri, United States Family Tree Nursery Full time

    About UsFamily Tree Nursery is a leading garden center, committed to providing a unique retail shopping experience. We pride ourselves on customer service, quality plants, creative displays, and a healthy work culture.Job SummaryWe are seeking a highly motivated and experienced Department Manager to join our team. As a Department Manager, you will be...


  • Liberty, Missouri, United States CMA CGM Full time

    About the RoleWe are seeking a highly skilled Inventory Management Specialist to join our team at CMA CGM. As a key member of our logistics team, you will be responsible for managing the physical product availability, essential to meeting customer needs, and performing applicable inventory reporting.Key ResponsibilitiesManage physical inventory counts...


  • Liberty, Missouri, United States Cambio Property Management LLC Full time

    About the RoleCambio Property Management LLC is seeking a skilled Maintenance Technician to join our team. As a key member of our community operations team, you will be responsible for performing routine and preventative maintenance to ensure the physical integrity of our properties.Key ResponsibilitiesPerform routine maintenance tasks, including repairs and...