Hollister Co. Store Manager

2 months ago


Liberty, Missouri, United States Hollister Co. Stores Full time
Job Summary

The Assistant Manager is a dynamic role that combines business acumen, operational expertise, and people management skills. As a key member of the Hollister Co. Stores team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.

Key Responsibilities
  • Customer Experience: Foster a positive and inclusive shopping environment, ensuring customers receive exceptional service and support.
  • Drive Sales: Analyze sales data, identify trends, and implement strategies to drive revenue growth and meet sales targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and in-store experiences, meeting customer expectations for convenience and speed.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring merchandise is displayed effectively and sales floors are well-organized.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Recruit, train, and develop a high-performing team, ensuring adequate staffing levels and effective scheduling practices.
  • Training and Development: Provide ongoing training and coaching to team members, promoting skill development and career advancement.
  • Communication: Effectively communicate with team members, customers, and management, ensuring clear understanding of expectations and goals.
  • Asset Protection: Implement and maintain effective asset protection strategies, preventing loss and ensuring a safe shopping environment.
Requirements
  • Education: Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Skills: Strong problem-solving skills, inclusion and diversity awareness, ability to work in a fast-paced environment, team building skills, self-starter, strong interpersonal and communication skills, drive to achieve results, adaptability, flexibility, and multi-tasking.
  • Fashion Interest & Knowledge: Passion for the fashion industry and knowledge of current trends and styles.
What We Offer
  • Competitive Incentive Bonus Program: Quarterly bonuses based on individual and team performance.
  • Paid Time Off: Generous paid time off policy, allowing for relaxation and rejuvenation.
  • Paid Volunteer Day: Annual paid volunteer day, promoting community involvement and social responsibility.
  • Merchandise Discount: Exclusive discounts on Hollister Co. merchandise.
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • Life and Disability Insurance: Protection for you and your loved ones.
  • Associate Assistance Program: Confidential support for personal and professional challenges.
  • Paid Parental and Adoption Leave: Support for new parents and adoptive families.
  • 401(K) Savings Plan with Company Match: Retirement savings plan with company matching contributions.
  • Training and Development: Ongoing training and development opportunities, promoting career growth and advancement.
  • Opportunities for Career Advancement: Promote from within philosophy, offering opportunities for career advancement and professional growth.


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