QA Engineer

2 weeks ago


San Francisco, California, United States Kapwing Full time
Company Overview

Kapwing HQ, a leading media creation platform, is on the lookout for a skilled Quality Assurance Analyst to enhance their team. This full-time role will report directly to the Quality Lead and provides a chance to thrive in a fast-paced and innovative environment.

Key Responsibilities
  • Product Testing: Work closely with product and engineering teams to develop comprehensive test plans and perform iterative testing.
  • Release Management: Establish protocols for pre-release testing and post-release evaluation in collaboration with engineering and customer support.
  • Manual Quality Assurance: Verify the operational integrity of Kapwing in production, troubleshoot issues, and support customer service in resolving technical challenges.
  • Interdepartmental Communication: Serve as a communication link between engineering and customer support, addressing user-reported issues and assessing their urgency.
Qualifications
  • Effective Communication: Excellent written and verbal communication skills are essential.
  • Professional Experience: At least 2 years in a technical or analytical position with proficiency in web testing and bug tracking systems.
  • Innovative Problem-Solving: Ability to devise multiple solutions to challenges.
  • Collaborative Spirit: Must prioritize the needs of the product and be willing to engage across various departments.
  • Creative Passion: A strong interest in supporting creative professionals and a passion for media.
  • Technical Proficiency: Experience in functional end-to-end workflow testing, with a preference for knowledge in Javascript, Python, and HTML.
Desired Skills
  • Automation Experience: Familiarity with automated testing frameworks such as Cypress and Jest.
  • Tool Proficiency: Knowledge of tools like Sentry, Papertrail, and Heroku.
  • Programming Knowledge: Some experience with Javascript, Python, and HTML programming languages.
  • Video Editing Familiarity: Experience with video editing software is advantageous.

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