Sales and Customer Service Representative
1 month ago
We are seeking a highly skilled Inside Sales Representative to join our team at ORE Rentals. As a key member of our team, you will be responsible for greeting customers, answering their questions, and providing them with accurate information about our rental equipment.
Key Responsibilities:
- Greet all customers and make them feel welcome at ORE Rentals.
- Know our rental equipment, its specifications, and capabilities.
- Listen to customers' questions and provide them with accurate information.
- Locate and quote rental rates upon request.
- Create accurate rental contracts.
- Schedule pick-up and delivery of equipment.
- Use maps to give drivers accurate directions.
- Maintain rental contract files and reservation reports.
- Manage sales lines and re-order merchandise as needed.
- Arrange showroom displays and keep abreast of new industry equipment.
- Keep showroom pricing up to date and know other lines enough to sell them.
- Create repair contracts if required.
- Perform other duties as needed.
Requirements/Skills:
- Excellent relationship-building and customer service skills.
- Strong ability to multitask and work in a team environment.
- Excellent communication and interpersonal skills.
- Attention to detail and basic computer skills.
- Equipment knowledge a plus.
Benefits:
- Health insurance.
- Vision insurance.
- Dental insurance.
- 401(k) matching.
- Paid Time Off.
- Life insurance and Short and Long-term Disability.
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