Sales and Customer Service Representative

1 month ago


Easton, Pennsylvania, United States ORE, Inc. Full time
Job Description

We are seeking a highly skilled Inside Sales Representative to join our team at ORE Rentals. As a key member of our team, you will be responsible for greeting customers, answering their questions, and providing them with accurate information about our rental equipment.

Key Responsibilities:

  • Greet all customers and make them feel welcome at ORE Rentals.
  • Know our rental equipment, its specifications, and capabilities.
  • Listen to customers' questions and provide them with accurate information.
  • Locate and quote rental rates upon request.
  • Create accurate rental contracts.
  • Schedule pick-up and delivery of equipment.
  • Use maps to give drivers accurate directions.
  • Maintain rental contract files and reservation reports.
  • Manage sales lines and re-order merchandise as needed.
  • Arrange showroom displays and keep abreast of new industry equipment.
  • Keep showroom pricing up to date and know other lines enough to sell them.
  • Create repair contracts if required.
  • Perform other duties as needed.

Requirements/Skills:

  • Excellent relationship-building and customer service skills.
  • Strong ability to multitask and work in a team environment.
  • Excellent communication and interpersonal skills.
  • Attention to detail and basic computer skills.
  • Equipment knowledge a plus.

Benefits:

  • Health insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k) matching.
  • Paid Time Off.
  • Life insurance and Short and Long-term Disability.


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