Library Assistant 2

4 weeks ago


Upland California, United States Library Systems & Services Full time
Job Summary

We are seeking a highly skilled and customer-focused Library Assistant 2 to join our team at the Upland Public Library. As a key member of our circulation and information services team, you will be responsible for providing exceptional customer service, assisting patrons with various tasks, and maintaining the organization and accessibility of library materials.

Key Responsibilities
  • Assist patrons with locating materials, checking out/checking in materials, and using computers or explaining procedures.
  • Check in and process library materials, including shelving and shelf reading.
  • Accept and process fines, fees, or other payments.
  • Provide information regarding programs, events, conference rooms, and other library services.
  • Address patron conduct or safety issues and direct issues to appropriate management.
  • Assist staff with the presentation of library programs, as needed and requested by management.
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
Requirements
  • H.S. Diploma or GED.
  • Ability to work a flexible schedule, including Monday, Thursday, Friday, and Saturday closing shifts.
  • Excellent customer service skills.
  • Good communication skills, both written and verbal.
  • Knowledge of Microsoft Office Suite.
  • Multilingual speaking a plus.
  • Basic knowledge of library systems and databases preferred.
Physical Requirements
  • Ability to move from place to place within the location.
  • Lift, push/pull, hold/carry of items weighing up to 25 pounds and occasional up to 35 pounds.
  • Ability to sit for long periods of time and maintain focus on projects.
Benefits
  • Retirement Plan (401k, IRA).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Family Leave (Maternity, Paternity).
  • Wellness Resources.

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