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Front Desk Hospitality Associate

1 month ago

Bloomington, United States Schulte Full time

We are seeking a dynamic and service-oriented individual to join our team as a Front Desk Hospitality Associate at Hyatt Regency Bloomington - Mall of America.

As a member of our team, you will have the opportunity to work in a fast-paced environment where no two days are ever the same. You will be responsible for ensuring that all rooms and public areas are cleaned and sanitized to company-mandated standards. This includes maintaining knowledge of hotel property, staff, services, hours of operation, and surroundings. Additionally, you will ensure that rooms are stocked with essential amenities and identify items left behind by guests, following our lost and found procedures.

We believe that our greatest asset is our people, which is why we offer a comprehensive benefits package designed to support your physical, mental, and financial well-being. Our benefits include Daily Pay, free telemedicine and virtual mental health care access, multiple health insurance and life insurance options, a 401k plan with company match, paid time off, holiday pay, pet insurance, an employee assistance program, and discounts on event tickets, electronics, gym memberships, and more through our Schulte Savings Marketplace.

About Schulte Hospitality Group

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We operate over 200 locations across 38 states and 3 countries, featuring reputable brands like Marriott, Hilton, IHG, and Hyatt, as well as unique, independent, boutique, and lifestyle properties and restaurants.

Responsibilities
  • Clean and sanitize rooms and public areas to meet company standards
  • Maintain room inventory and stock essential amenities
  • Identify and report lost guest items using hotel procedures
  • Develop knowledge of hotel services, hours of operation, and surroundings

This role requires the ability to multitask, communicate effectively verbally and in writing, and work as part of a team. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

The estimated salary range for this position is $15-$18 per hour, depending on experience and qualifications. Please note that specific compensation details will be discussed during the interview process.