Hotel Operations Associate
3 days ago
The Remington hotel is seeking a detail-oriented and customer-focused Front Desk Agent to join our team. In this role, you will be responsible for managing front desk operations, handling guest inquiries, and resolving issues in a professional and courteous manner.
Compensation: $45,000 - $55,000 per year, depending on experience and qualifications.
About the Role:
- Manage front desk operations, including check-in, check-out, and room assignments.
- Process cash and credit transactions accurately, balancing cash register and processing refunds or exchanges as needed.
- Maintain thorough knowledge of hotel policies, procedures, and services to answer guest inquiries effectively.
- Collaborate with colleagues to achieve departmental goals and objectives, promoting a culture of teamwork and excellence.
Requirements:
- 1-2 years of front desk experience in a hotel or hospitality setting.
- Excellent communication and interpersonal skills.
- Ability to work varied shifts, including nights, weekends, and holidays.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth within the company.
- Collaborative and dynamic work environment.
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