CRM Systems Developer

20 hours ago


Terre Haute, Indiana, United States Rose-Hulman Institute of Technology Full time
About the Role

Rose-Hulman Institute of Technology is seeking a highly skilled CRM Systems Developer to join our Department of Enterprise Information Technology. As a key member of our team, you will be responsible for providing technical support for installed administrative software, configuring software and managing solution/enhancement, and providing expertise in programming and design tools necessary to create or extend software solutions in support of the Institute's CRM systems.

Responsibilities
  • Technical Support: Provide technical support for installed administrative software, including troubleshooting and resolving issues.
  • Software Configuration: Configure software and manage solution/enhancement to ensure optimal performance and functionality.
  • Programming and Design: Provide expertise in programming and design tools necessary to create or extend software solutions in support of the Institute's CRM systems.
  • Case Management: Use case management system to respond to user service requests and to track responses.
  • Microsoft Development: Provide support for Microsoft development utilities, including Visual Studio and other related tools.
  • User Support: Work with end users to translate their functional requirements into technical specifications.
  • Project Collaboration: Collaborate with Project Management in support of campus-wide software initiatives.
  • Vendor Management: Work with vendors, when necessary, to meet changes in business processes.
Requirements
  • Education: A bachelor's degree in Computer Science or a related field is required.
  • Experience: One year of relevant work experience is required.
  • Skills: Knowledge of relational databases and SQL, ERP software, and Integrated Development Environments is necessary.
  • Proficiency: Must have experience working in a diverse computing environment and demonstrate proficiency working with users to define, implement, review, and validate complex functional solutions.
  • Software Skills: Must be competent in using internet software, spreadsheet software, and word-processing software.
Preferred Qualifications
  • Experience: Three years of relevant experience is preferred.
  • Microsoft Dynamics: Experience with the development of Microsoft Dynamics plugin solutions is preferred.
  • Power Platform: Experience with Power Platform Development is preferred.
  • Integration: Experience with integration via internal/external API calls and configurations is preferred.
  • Programming Languages: Experience with JAVA Script and C# is preferred.
  • Communication Skills: Excellent written and oral communication skills are preferred.
About Rose-Hulman Institute of Technology

Rose-Hulman Institute of Technology is a STEM (Science, Technology, Engineering, and Mathematics) focused institution, whose students' education and success are the nucleus of everything we strive for. We support and recognize excellence in teaching, learning, innovation, and intellectual growth of our students, faculty, and staff. Our campus culture is student-focused, welcoming, and inclusive. Here, we believe that every employee has a role to play in the mission of the institute: to provide our students with the world's best undergraduate science, engineering, and mathematics education in an environment of individual attention and support.



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