Outside Parts Sales Representative

4 days ago


Aurora, Illinois, United States Semitrailers Full time
Job Summary

As an Outside Parts Sales Representative, you will be responsible for driving business growth and development in the parts sales division. This role requires a strong ability to build and maintain customer relationships, identify new business opportunities, and provide exceptional customer service.

Key Responsibilities
  • Develop and implement retail sales strategies to foster new business and strengthen existing customer relationships.
  • Build strong customer relationships through regular visits and communication to ensure customer satisfaction and loyalty.
  • Solicit new business opportunities through cold calls, in-person visits, and other sales initiatives.
  • Maintain accurate customer and prospect databases in the dealership's CRM system.
  • Pursue potential leads from various departments within the dealership.
  • Communicate with vendors to negotiate parts pricing and availability.
  • Generate quotes, orders, and invoices in the dealership management software.
  • Generate purchase orders for special order parts.
  • Adhere to all company policies and procedures.
Requirements
  • Ability to learn and demonstrate extensive product knowledge to customers and staff.
  • Excellent communication and interpersonal skills to build trusting relationships with customers and internal partners.
  • Collaboration and teamwork skills to achieve sales goals.
  • Initiative and adaptability to respond to changing sales environments.
  • Continuous learning and professional development to stay up-to-date on industry trends and best practices.
  • Proficiency in Microsoft Office Suite.
  • Preferred experience in inventory control and customer relationship management systems.
  • Valid driver's license.
  • Ability to sit, stand, bend, kneel, stoop, and lift/move up to 75 pounds on a regular basis.
Preferred Qualifications
  • High school diploma or equivalent.
  • 2-3 years of experience in parts sales.


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