Healthcare Outreach Coordinator
2 weeks ago
Professional Management Enterprises is seeking a highly motivated and organized individual to join our team as a Community Outreach Coordinator. This role will be a member of the Health, Education and Access Team (HEAT) and will represent UnitedHealthcare Community Plan while educating and informing enrolled members on various topics related to health, well-being, and navigation of the healthcare system.
Key Responsibilities:
- Represent UnitedHealthcare Community Plan by promoting its core values and services
- Conduct new member health needs screenings, thoroughly documenting interactions with members and their support networks
- Educate and inform people of diverse backgrounds and cultures
- Collaborate across the team and with health plan leadership to share barriers and best practices that impact the lives of our members
Requirements:
- Two or more years of education and/or experience in a customer-facing role
- Ability to effectively work in a 100% remote/work-at-home environment
- Willingness to work a flexible 40-hour week, including occasional evenings and weekends
- Excellent organizational skills
- Self-directed and independent in completing tasks
- Professional communication skills in both verbal and written form
- Attention to detail and accuracy
Preferred Qualifications:
- Community Health Worker certification
- Advanced skill set working with Excel (sorting, filtering, pivot tables)
- Experience working with diverse populations, including individuals who are aged, blind, or disabled, and health professionals and providers
- Bilingual in Spanish, Burmese, Arabic, or French Creole
Professional Management Enterprises is a minority and veteran-owned business that partners with major healthcare providers to find quality employees and thrives on helping people find positions that exceed their expectations.
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