Operations Manager
3 weeks ago
Village Green is seeking a highly skilled Operations Manager to join our team. As a critical member of our property management team, you will be responsible for maintaining the highest standards of service and excellence while providing unparalleled experience for our residents.
Key Responsibilities- Assist the Property Manager with day-to-day operations, with a strong emphasis on accounts receivable and leasing.
- Perform Property Manager functions with limited authority in their absence.
- Establish and maintain good relations with residents, prospective residents, and vendors.
- Manage accounts receivable, including applying payments, making daily bank deposits, and following up with residents for prompt payment.
- Administer the lease renewal program, including generating and delivering renewal letters and leases.
- Generate and deliver general correspondences to residents, vendors, and prospective residents.
- Inspect move-outs to document charges and refund security deposits.
- Generate security deposit refunds or reimbursements, including calculating interest and assessing charges.
- Balance month-end reports and maintain a collection policy for residents with outstanding balances.
- Assist with leasing activities, including marketing vacant units and performing leasing duties in the absence of the Leasing Consultant.
- Perform general office duties, including answering the phone, writing service requests, and monitoring office supplies.
- 4-year degree
- Previous experience working in an operational type role preferred
- Good computer skills with emphasis on Microsoft Word and property management software, and Excel experience preferred
- A basic understanding of accounting principles
- Good organizational skills
- Previous experience in multifamily management
- Supervisory skills
- Prefer real estate license
- Ability to communicate effectively
- Must be team-oriented
Village Green is a diverse, people-first organization that has contributed to its multi-year Great Places to Work, Top Workplaces, and Best Workplaces in Multifamily designations. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.
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